Continuos customer care vehicle service agreement

Start by getting prior approval. Before having any covered repairs made, you or your dealer must call us.

Please visit your selling dealer for service. Your dealer will submit the service claims on your behalf.

Please review your product purchase agreement or contact your selling dealer for further instructions on how to submit a claim.

Please review your product purchase agreement or contact your selling dealer for further instructions on how to submit a claim.

Monday-Friday: 7AM - 7PM CST Saturday: 8AM - 1PM CST Sunday: CLOSED

If your vehicle needs repairs and cannot be driven or operated outside our normal business hours, you may proceed with necessary repairs. You should know that all other terms and conditions of your Vehicle Service Agreement apply. It is your responsibility to file a claim on the next available business day for authorization.

We know having your vehicle totaled can be stressful. We encourage you to contact your dealer or product claims administrator for assistance with completing the process.

Call us at (855) 999-0520 to submit your claim. Or, if you'd prefer, you can visit your dealership and have them contact us on your behalf.

If you are unable to return to your selling dealer for service, please call us toll-free at (800) 332-0712 to find a participating dealer.

Backed by the strength and stability of Toyota Motor Insurance Services

Note: The purchase of a CCC voluntary protection product is optional, cancelable (subject to specific agreement terms) and not required to obtain credit.

©2021 Continuous Customer Care is a service mark used by Toyota Motor Insurance Services, Inc. and its subsidiaries.